Privacy Policy
Privacy Policy for Darjeeling Food Point
At Darjeeling Food Point, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our restaurant or interact with us online.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you place an order or make a reservation, we may collect your name, phone number, email address, and delivery address.
- Payment Information: When you make a payment, we collect your payment details to process your transaction securely. This information is encrypted and handled by trusted payment processors.
- Website and Online Interaction: If you visit our website, we may collect your IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your food orders, whether for dine-in, takeaway, or delivery.
- Customer Support: To respond to your inquiries, provide customer service, and handle any issues.
- Marketing: To send you promotions, special offers, and updates, if you have opted in to receive such communications.
- Improvement of Services: To analyze customer behavior and improve our services, menu offerings, and overall experience.
- Legal Compliance: To comply with applicable legal requirements and prevent fraud.
3. Sharing Your Information
We respect your privacy and will not sell, trade, or share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with third-party service providers (e.g., delivery partners, payment processors) to facilitate our services.
- Legal Obligations: If required by law, we may disclose your information to government authorities or other parties to comply with legal proceedings.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or alteration. We use industry-standard security technologies, including encryption and secure servers, to ensure the safety of your data.
5. Retention of Information
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely dispose of your information.
6. Your Rights
You have the following rights concerning your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to legal and operational limitations.
- Opt-out: You can opt out of receiving marketing communications from us at any time by contacting us.
7. Cookies
We may use cookies on our website to enhance your browsing experience. Cookies help us recognize your preferences and deliver a more personalized experience. You can control cookie settings through your browser preferences.
8. Changes to this Privacy Policy
Darjeeling Food Point reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by updating the date at the top of this policy. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Darjeeling Food Point
Wilmaz Complex, Jamalpur, Aligarh
Phone: +91-7668734564 / +91-9890733883
Email: info@darjeelingfoodpoint.in
By using our services, you agree to the terms of this Privacy Policy.